Effective February 25, 2025
These Terms and Conditions (the “Terms”) govern all access to and participation in Ford’s Garage’s MotorClub (the “Program”), a Loyalty Reward Program offered as a benefit to our guests who register for the Program. Please read these Terms carefully. Please do not participate in the Program if you do not agree to these Terms.
PLEASE NOTE THAT ANY DISPUTE OR CLAIM RELATED TO THESE TERMS OR ARISING OUT OF YOUR ACCESS TO OR PARTICIPATION IN THE PROGRAM MUST BE RESOLVED BY ARBITRATION ON AN INDIVIDUAL BASIS, AND MAY NOT BE ARBITRATED OR OTHERWISE PURSUED AS A CLASS ACTION.
Ford’s Garage reserves the right to modify these Terms from time to time without notice to you, by posting a revised version of the Terms on the MotorClub page of our website https://fordsg.bitmonhosting.com/motorclub/. Any changes will be effective prospectively as of the date the updated Terms are posted. It is your responsibility to review the Terms periodically to be aware of any changes.
Eligibility
You must be an individual and 18 years of age or older to participate in the Program. Corporations, charities, associations or other entities may not participate in the Program.
Ford’s Garage reserves the right to approve, deny, or revoke membership in the Program at any time, for any or no reason, in our sole discretion.
There is no fee to sign up for the Program (but, as set forth below, qualifying purchases are required in order to earn points and Rewards under the Program).
Earning Points
You will earn points in the Program at the rate of 1 point for each $1.00 that you spend on food and beverages (excluding tax, gratuities, service fees, gift cards, or other merchandise, and delivery orders from third party platforms) at any Ford’s Garage restaurant nationwide. Ford’s Garage Gear purchased in a restaurant will earn at a rate of 2 points for each $1.00 spent. Points are not earned through purchases of Ford’s Garage food or beverages ordered through a third-party delivery service. Additional points may be made available through special promotional offers (such as social media related offers), which will be subject to any additional terms and conditions set forth in the promotional offer.
Points earned on each transaction will be based on rounding the qualifying amount of the purchase (i.e., excluding discounts, taxes, gratuities, gift cards, online Ford’s Garage Gear, or other merchandise) to the nearest whole number. For example, a $39.15 qualifying purchase will be rounded to 39 points.
For points to be recognized as earned (and added to your account) for a qualifying transaction at a Ford’s Garage restaurant, you must do one of the following:
Points earned on a qualifying transaction at a Ford’s Garage restaurant will generally show up in your account as soon as you have completed the transaction (if you have provided your server with the information noted above).
You will not earn points on purchases made by any other person. Any points sought to be added to your account from purchases made by others will be subject to removal from your account (and may result in all points then in your account being forfeited, and your account being terminated), in Ford’s Garage’s sole discretion. Points will not be earned on any purchases made prior to your registration for the Program.
Points in your account may not be transferred to other Program members.
Points under the Program have no cash value.
Points Expiration
All points in your account will expire if you do not make a qualifying purchase within six months of the date of your last purchase.
In addition, all points in your account will immediately expire if Ford’s Garage revokes your membership, in our sole discretion.
Points obtained through special promotional offers may have accelerated expiration schedules or other additional limitations. Any such limitations will be described in the special promotional offer.
Any points added to your account through any computer virus, bug, tampering, intervention, fraud, or technological failure, or due to any other unauthorized compromise of the Program, may be deleted by Ford’s Garage in our sole discretion.
Rewards
For every 150 points that you earn in the Program, you will automatically be issued a non-transferable reward for $10 off a qualifying purchase of food or non-alcoholic beverage at a Ford’s Garage restaurant (the “Reward”), and such points will be deducted from your point balance. The Reward will be available in your MotorClub account.
If you earn 300 or more points in one transaction, multiple Rewards will be issued simultaneously. (For example, if you earn 300 points in one visit to a Ford’s Garage restaurant, you will be issued two (2) $10 off Rewards at once in exchange for those 300 points.)
Each Reward will expire 90 days after the date of issuance.
Rewards may only be used on a purchase costing more than the total amount of the Reward(s) being redeemed, after deducting all amounts for discounts, taxes, gratuities, gift cards, Garage Gear or other merchandise. Taxes will be charged on the non-discounted purchase price.
Rewards are not transferable. Rewards issued to you may only be redeemed by you.
Up to five Rewards may be redeemed per transaction, for a total discount not exceeding $50.00.
Ford’s Garage reserves the right, in our sole discretion, and on a prospective basis only, to modify the Rewards issued under the Program, or to substitute alternative rewards of comparable value, at any time and without notice.
No cash back will be paid on any Reward (unless otherwise required by law).
From time to time, we may offer special promotional rewards. These special rewards may be only available in certain areas or at certain Ford’s Garage restaurants and may have different expiration periods or other terms than the standard $10 off Rewards issued under the Program.
Points Earned Prior to Program Update
Points or other rewards earned before the applicable Program update (February 25, 2025) will not be converted to points or Rewards under the updated Program.
Termination of the Program
Ford’s Garage reserves the right to terminate the Program at any time and without notice to you, in our sole discretion.
Marketing Communications
Email Messages: When you enroll in the Program, you are required to provide Ford’s Garage with your email address (along with other information, such as your address, phone number, and birthday, which we will use to send you information about the Program (including periodic updates about the Program), as well as to send you promotional announcements and other marketing messages and information (including special offers) from time to time. You may update this information by logging into your account at https://fordsg.bitmonhosting.com/rewards/. You may opt out of receiving marketing emails from Ford’s Garage at any time by doing one of the following: (i) emailing us at motorclub@fordsg.bitmonhosting.com and requesting to be removed from our email marketing distribution list, (ii) adjusting your preferences after signing into your account online at https://fordsg.bitmonhosting.com/motorclub/, or (iii) following the opt-out mechanism in any marketing email you may receive from us. If you opt out, you authorize Ford’s Garage, our subsidiaries and other affiliates, and our third-party contractors to send you an email confirming your opt-out. Please note that even if you opt out of our email marketing distribution list, we will still be authorized to send you transactional email messages about your account or account status and to issue you Rewards.
Text Messages: If any text messaging is offered by Ford’s Garage in connection with the Program, you may elect, in your sole discretion, to receive (or to decline to receive) such text messages from Ford’s Garage. By agreeing to receive such text messages, you authorize Ford’s Garage, our subsidiaries and other affiliates, and third-party contractors to send you text messages, to the mobile phone number that you designate, regarding the Program and other Ford’s Garage topics of interest. These may include pre-recorded or autodialed and promotional messages. Standard text message service charges apply. You are not required to agree to receive text messages to make a purchase from Ford’s Garage or to participate in the Program. You can unsubscribe to any text messaging service offered by or on behalf of Ford’s Garage by texting “STOP” to us at any time. If you unsubscribe, you understand that Ford’s Garage may send you one last text confirming receipt of your request. For as long as text messaging is offered by or on behalf of Ford’s Garage, you may elect at any time, in your sole discretion, to opt back in to receiving text messages from Ford’s Garage as described in this provision. Text message service is not guaranteed to be error-free. Please note that Ford’s Garage, our subsidiaries and other affiliates, and third-party contractors, as well as the mobile phone carriers, are not liable for any delayed or undelivered text messages.
Applicable Law
Any dispute, claim, or cause of action arising from this Program or these Terms (“Dispute”) shall be governed by and construed in accordance with the laws of the State of Florida, without giving effect or regard to any principles or doctrines of conflicts of law.
Dispute Resolution; Class Action Waiver
PLEASE REVIEW THIS PROVISION CAREFULLY. TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU ARE GIVING UP YOUR RIGHT TO GO TO COURT TO ASSERT OR DEFEND YOUR RIGHTS EXCEPT FOR MATTERS THAT YOU FILE IN SMALL CLAIMS COURT IN THE STATE OR MUNICIPALITY OF YOUR RESIDENCE WITHIN THE JURISDICTIONAL LIMITS OF THE SMALL CLAIMS COURT AND AS LONG AS SUCH MATTER IS ONLY PENDING IN THAT COURT. YOUR RIGHTS WILL BE DETERMINED BY A NEUTRAL ARBITRATOR AND NOT A JUDGE OR JURY. YOU ARE ENTITLED TO A FAIR HEARING, BUT THE ARBITRATION PROCEDURES MAY BE SIMPLER AND MORE LIMITED THAN RULES APPLICABLE IN COURT. AN ARBITRATOR’S DECISION IS AS ENFORCEABLE AS ANY COURT ORDER AND IS SUBJECT TO VERY LIMITED REVIEW BY A COURT. YOU EXPRESSLY AGREE TO THIS PROVISION AS A CONDITION OF PARTICIPATING IN THE PROGRAM.
For any Dispute you have with Ford’s Garage (including any Ford’s Garage restaurant) or the Program, you agree to first contact us at motorclub@fordsg.bitmonhosting.com, and to attempt to resolve such Dispute with us informally.
In the unlikely event that we are unable to resolve any Dispute you bring to our attention after sixty (60) days, and for any other Dispute we raise, you and we agree that, except where prohibited by law, all Disputes shall be resolved individually and exclusively by final and binding arbitration administered by the American Arbitration Association (“ AAA”) and conducted before a single arbitrator, all pursuant to the AAA Commercial Arbitration Rules as supplemented by AAA’s Supplementary Procedures for Consumer-Related Disputes (collectively, the “ AAA Rules”). For more information on the AAA, the AAA Rules, or the process for filing an arbitration claim, you may call the AAA at (800) 778-7879 or visit their website at http://www.adr.org.
You and Ford’s Garage agree to the following with respect to the arbitration of any Dispute hereunder: (a) ANY CLAIM MUST BE BROUGHT IN YOUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING; (b) THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS, MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING, AND MAY NOT AWARD CLASS-WIDE RELIEF; (c) the arbitration will be held at a location in your hometown area unless you and we both agree to another location or telephonic arbitration; (d) you will pay any filing fee or other costs of arbitration only as required under the AAA Rules or as otherwise specified by the arbitrator; (e) we reserve the right, in our sole discretion, to assume responsibility for any or all of the costs of the arbitration; (f) the arbitrator will honor claims of privilege and privacy recognized at law; (g) the arbitration will be confidential, and neither you nor we may disclose the existence, content, or results of any arbitration, except as may be required by applicable law or for purposes of enforcement of the arbitration award; (h) the arbitrator may award any individual relief or individual remedies that are expressly permitted by applicable law; and (i) each party will pay its own attorneys’ fees and expenses, unless there is a statutory provision that requires the prevailing party to be paid its fees and litigation expenses and the arbitrator awards such attorneys’ fees and expenses to the prevailing party, and, in such instance, the fees and costs awarded by the arbitrator will be determined by the applicable law. ANY RIGHT TO A TRIAL BY JURY, WHETHER ON AN INDIVIDUAL OR A CLASS BASIS, IS HEREBY WAIVED.
This provision will survive termination of the Program or these Terms. With the exception of the subpart prohibiting arbitration on a class or collective basis, if any part of this arbitration provision is deemed to be invalid, unenforceable, or illegal, or otherwise conflicts with the AAA Rules, then the balance of this provision will remain in effect and will be construed in accordance with its terms as if the invalid, unenforceable, illegal, or conflicting part was not contained herein. If for any reason a claim proceeds in court rather than in arbitration, the Dispute will be exclusively brought in federal court if it has jurisdiction or, if it does not, in a state court located in the federal judicial district of your residence.
Disclaimers and Limitations of Liability
TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, THE PROGRAM IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS OF ANY KIND, AND FORD’S GARAGE DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, FORD’S GARAGE DOES NOT WARRANT THAT THE PROGRAM, OR ANY APPLICATIONS THROUGH WHICH THE PROGRAM IS PROVIDED, WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE PROGRAM OR ANY RELATED APPLICATIONS WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, AND FORD’S GARAGE FURTHER DOES NOT MAKE ANY REPRESENTATIONS OR WARRANTIES REGARDING THE CONTENT OR OTHER INFORMATION IN THE PROGRAM OR ANY RELATED APPLICATIONS IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, TIMELINESS, OR OTHERWISE. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OR ALL DISCLAIMERS MAY NTO APPLY TO YOU.
TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, FORD’S GARAGE (AND ITS SUBSIDIARIES AND OTHER AFFILIATES) SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE, EXEMPLARY, OR INDIRECT DAMAGES, OR ANY LOST PROFITS OR LOST REVENUES, RESULTING FROM OR ARISING OUT OF YOUR PARTICIPATION IN THE PROGRAM OR ANY OTHER MATTER RELATED TO THE PROGRAM, EVEN IF FORD’S GARAGE OR A FORD’S GARAGE AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOU ARE DISSATISFIED WITH THE PROGRAM, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE YOUR PARTICIPATION IN THE PROGRAM. Applicable law may not allow some or all of this exclusion or limitation of liability for damages, so some of these exclusions or limitations may not apply to you.
Privacy
Any personal information collected about you through the Program, including without limitation any information about you collected through your engagement with the Program, will be governed by our Privacy Policy, available at https://fordsg.bitmonhosting.com/privacy-policy which is incorporated by this reference into these Terms.
Miscellaneous
All federal, state or other tax liabilities (if any) arising from your access to or participation in the Program are your responsibility, and you agree to hold Ford’s Garage and its affiliates harmless from such liabilities.
Nothing in these Terms will limit Ford’s Garage from exercising any legal rights or remedies that we may have.
These Terms shall be the sole terms of the agreement between you and Ford’s Garage regarding your access to or participation in the Program, except that to the extent you access or use any of our websites, such use shall also be subject to our website terms of use available at https://fordsg.bitmonhosting.com/privacy-policy/.
Push Notifications
Allowing or disabling push notifications is controlled through your phone’s native settings.
iPhone Users: From an iOs device, go into Notifications under Settings to configure notifications for the Ford’s Garage MotorClub mobile app.
Android Users: From an Android device, go to Setting to configure notifications for the Ford’s Garage MotorClub mobile app.
Contact Us
If you have any questions about the Program, you may contact us at by clicking the “Contact Us” link at the bottom right of your MotorClub account page or through “Contact Us” on the Ford’s Garage website https://fordsg.bitmonhosting.com/our-story/#contactus.
